One click screen recordings for 
Intercom
Request screen recordings from your customers showing exactly what went wrong. See the issue through your customer's lens.
Features
Stop guessing what went wrong
Resolve customer issues without the back and forth
One click recordings
One-click recording links that works everywhere. No apps, installs, or browser extensions needed. A simple link that lets you capture and replay the issue.
Replay customer issues
Watch exactly what went wrong. Review and replay customer sessions without the back and forth. Get complete visibility into the customer issue.
Native Intercom integration
Best-in-class Intercom integration. Request and receive screen recordings without leaving Intercom. Recordings live where your team works.
Privacy and security built-in
Automatically blur sensitive data and redact confidential fields. Ensure compliance while building trust with your customers.
Pricing
Pricing that works for you
Month to month. Flat rate. No long-term contracts. No cancellation fees.
What's Included
Request Unlimited Screen Recordings
- Request unlimited recordings for any customer issue
Replay Customer Issues
- Know exactly what went wrong, without the back and forth
Redact Sensitive Customer Data
- Mask confidential fields and sensitive data from customer recordings
FAQ
Frequently Asked Questions
Want to learn more about Userplane? Start here
See the bug not just a description of it
One-click screen recording that lets you capture and replay customer issues. Stop the endless back-and-forth.